This morning, I migrated my family’s three accounts to an AT&T Mobile Share plan. My expected savings, close to $100. Like all things in life, I’ll believe these savings when my bill shows up… ANYWAY, in the process, I couldn’t find a single damn instruction on how to bring my iPad 3 AT&T LTE to the Mobile Share plan. So, I called 611 (aka customer service).
After 30 mins peppering the pleasantly nice customer service guy, I have two options:
- Go though a credit check and, as my 3 Gig plan has just renewed, wait for my current pre-paid plan to expire. Otherwise, they could reset my account and I could be on the mobile share plan today…
- If I didn’t want to wait, I would still have to go though a credit check. Then, walk into a store to pick up a new sim to preserve my pre-paid service and start my “mobile share” account come mid-October.
Note: I’ve been a loyal AT&T account holder since 2005, and I just purchased the iPhone5 though AT&T. After spending the past year traveling back and forth to Europe and giving AT&T more money than I have ever given them in total, why do I have to go though a credit check?